The flooded basement call
comes at 2 AM.
Will
you answer it?
AI-powered voice agents that answer service calls 24/7, dispatch emergencies, book appointments, and keep your schedule full — without adding headcount.
Your highest-margin calls are the ones you're missing.
Here's the uncomfortable truth: the most valuable calls come at the worst times.
The flooded basement at midnight. The AC failure on the hottest day. The furnace that dies on Christmas. These emergency calls have the highest margins, the most urgent customers, and the greatest likelihood of turning into loyal relationships.
When your office is closed, calls go to voicemail. By the time someone listens to that message, the customer has already called three other companies. The one that answered got the job.
Peak demand doesn't match staffing capacity — and it never will.
Revenue at Risk (Weekly)
The After-Hours Dispatcher
Our AI voice agent works like your best dispatcher — but it's available every hour of every day, handles unlimited calls simultaneously, and never burns out during peak season.
It books appointments, dispatches emergencies to your on-call tech, and integrates with ServiceTitan, Jobber, and more.
Immediate Answer
Answers instantly, even at 3 AM. No hold times, no voicemail.
Emergency Dispatch
Identifies urgency, alerts on-call tech via call/text/app with details.
Booking
Books standard jobs directly into your schedule based on availability.
Lead Qual
Screens for service area and job type. Declines bad fits gracefully.
Job Details
Captures equipment info, symptoms, and access instructions.
Overflow
Handles daytime surge calls so customers never wait on hold.
When it's an emergency, seconds matter.
Identify
Flooding? No heat? Gas smell?
Categorize
Emergency vs Urgent vs Standard
Alert
Call/Text on-call tech instantly
Confirm
Tell customer help is coming
Built for your trade
HVAC
First heat wave? Phones explode. We handle the surge and dispatch no-cool/no-heat emergencies instantly.
Plumbing
Water doesn't wait. We capture burst pipes and backups 24/7, securing the job before they call the next guy.
Electrical
Sparks and outages are scary. Fast response builds trust. We assess safety and dispatch immediately.
Roofing
Storm damage calls come in waves. We capture leads, schedule inspections, and screen for insurance status.
Works with your FSM.
Jobs created automatically. Schedules synced. No double entry.
Compare your options.
| Feature | AI Dispatcher | After-Hours CSR | Answering Service |
|---|---|---|---|
| Availability | 24/7/365 | Shifts | 24/7 |
| Cost | Low (per min) | High (Salary) | Med (per min) |
| Emergency Dispatch | Immediate Alert | Yes | Message Only |
| Booking | Direct to Schedule | Yes | No |
| Peak Handling | Unlimited Calls | One by one | Long hold times |
Questions we hear from home service pros.
Will customers know it's AI?
Most don't care — they just want their problem fixed. The voice is friendly and natural. We can disclose it if you want.
Can it check tech schedules?
Yes. We configure it to check availability, service areas, and tech skills to book the right job for the right person.
What about different after-hours pricing?
The AI can quote emergency rates or inform customers of dispatch fees before booking.
How does emergency dispatch work?
It triggers your specific protocol — call, text, push notification — to the on-call tech with all necessary job details.
Find out what you're missing after hours.
Book a Dispatch Audit. We'll analyze your call patterns and show you the revenue opportunity.